Refund Policy

At ToolCrafted, we strive to ensure that our customers are completely satisfied with our artificial intelligence tools. However, we understand that sometimes things may not work out as planned. Our refund policy is designed to provide you with peace of mind when purchasing our products.

Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

  • The request for a refund must be made within 30 days of the purchase date.
  • The product must be in its original condition, unused, and include all original packaging and documentation.
  • Proof of purchase is required (e.g., order confirmation email or receipt).

How to Request a Refund

If you meet the eligibility criteria and would like to request a refund, please follow these steps:

  1. Email our customer support team at [email protected] with your order details.
  2. Provide a brief explanation of the reason for the refund request.
  3. Once your request is received, we will review it and notify you of the approval or rejection of your refund.

Refund Process

If your refund is approved, we will initiate a refund to your original payment method. Please note that it may take some time for the refund to be processed and reflected in your account, typically within 5-10 business days.

Exceptions

Certain types of products may not be eligible for refunds. This includes:

  • Products purchased at a discount or during a special offer.
  • Digital products that have been downloaded or accessed.

Contact Us

If you have any questions regarding our refund policy or need further assistance, please do not hesitate to reach out to us at:

Thank you for choosing ToolCrafted. We appreciate your understanding and look forward to serving you.